We understand that you have made an investment, so if you are not satisfied with your purchase we will give you 7 days (from day your order became available to pick up from postal service) to refund or exchange your product minus shipping cost and a $25 restocking fee. If not received by the 7th day your package will not be accepted and returned back to you. Products must be in its original state without any altering of anytype (no shampooing, conditioning, weft alterations, heating tools etc.) You are responsible for return shipping cost.
Any purchase using a discount code or during a sale is not eligible for return or exchange, sales are FINAL.